You define the characteristics you desire in the target audience you want to connect with.
2. We find participants
We find and schedule participants from the target audience and manage all communication with them until the testing session.
3. You conduct your test
You conduct the test with the participants we have scheduled and gather valuable insights and data.
4. We distribute compensation
We handle all contact after the test has been completed, including distribution of compensation to the participants.
What our customers say about us
We are extremely satisfied with the quick response from FeedbackFrog both before and during our user tests. Very pleasant interactions and excellent communication and support whenever we've had questions. Our participants have always closely matched the criteria we've specified, which we are very pleased with, especially when we work within narrow and specific segments. We also appreciate the proactive approach from FeedbackFrog, and we sense a genuine desire to establish a long-term and mutually beneficial dialogue with room for improvements.
Tor Nordin UX desinger
It didn't start with 'we have problems,' it started with 'we have solutions.' FeedbackFrog didn't dwell on the challenges of making it happen but instead worked directly on finding the solutions. They made it as straightforward as possible for us, and we received reliable data that we could use in our offerings to our end customers.
Taha Majbar Senior Project Manager
I highly recommend FeedbackFrog if you want a smooth process for recruiting participants with the help of knowledgeable, efficient and service-oriented people. With FeedbackFrog's help, thanks to the platform, we have access to our specific target group a long-term and sustainable solution with an outstanding customer service where FeedbackFrog offers a smooth process from order to delivery of projects.
Serena Wu Designer
Your partner throughout the entire product development process
With a personal, straightforward, and high-quality service, we not only provide participants but also assist you along the way – from refining the target profile to support during the actual test/interview session. Let us find and schedule participants for your tests so you can focus on what you do best.
Frequently Asked Questions & Answers
Which services does FeedbackFrog provide?
We offer online test and survey administration services. In addition to scheduling participants from your desired target audience, we also handle other administrative tasks, such as disbursing compensation, backup solutions in case of dropouts, and communication with participants.
What types of tests do you book participants for?
We book participants for most types of qualitative tests, whether digital or in-person. Below are some examples of tests and interviews that our recruitments are suitable for.
What target audience do you offer participants from?
We don't have any fixed limitations, so please feel free to test us! Our expertise lies in finding individuals from narrow target audiences and understanding what motivates them to participate in user tests. This enables us to provide the right incentives. As a result, historically, we have achieved a show-up rate of over 95% in conducted user tests.
Who are your members?
Our member base consists of a representative sample of many thousands of members who have been screened with high precision.
What does your pricing model look like?
Our pricing model consists of four profile levels, three of which are standardized with a fixed price per participant. In the fourth profile level, the selection is customized based on the customer's demand."
What are your lead times?
Our lead times vary depending on the profile to be recruited:
Starter: 1 week
Basic: 2 weeks
Premium: 2 weeks for subscription customers, approximately 4 weeks lead time for project-based inquiries.
Custom: 2-4 weeks for subscription customers, approximately 6 weeks lead time for project-based inquiries.
How do I contact you?
You can contact us via email, chat, or call us at +46 852 027 555, Monday to Friday, 8:00 AM to 5:00 PM.