Our Services - FeedbackFrog

Examples of characteristics we can screen for

Limit your profile based on demographic characteristics such as age, gender, education level, or marital status.

Select participants based on the consumer products the person owns or uses.

Gain insights from people with different income levels, assets, or other financial circumstances.

Reach profiles in one or several specific locations. You can also limit yourself to major cities or small towns.

Customize participants based on technical knowledge or equipment.

Get feedback from people working in specific professions, departments, or industries.

How we simplify your work

We have many years of experience in segmenting and recruiting test participants from specific target groups.

We communicate with participants both before and after the test is conducted and handle any issues that arise.

We handle all administration related to participants both before and after your tests, including cancellations and rescheduling.

We handle the disbursement of compensation to participants and social contributions to the Swedish Tax Agency for the registered income.

Frequently Asked Questions & Answers

What services do you offer?

We offer a platform where you can conduct moderated and unmoderated sessions. We can also recruit high qualiaty participants for your chosen target group.

What tools do you offer for online remote testing?

FeedbackFrog has developed its own platform where we offer unmoderated and moderated tests. There is also the possibility to conduct the sessions in tools such as Teams & Google Meet.

What target audience do you offer participants from?

We have no limitations, so feel free to challenge us! Our expertise lies in finding individuals from narrow target audiences and understanding what motivates them to participate in user tests.

What are your lead times?

Our lead times vary depending on the type of participant profile you are seeking. More specialized or niche profiles may require longer lead times, while broader profiles are often recruited more quickly. In general, lead times range from 5 days to 4 weeks.

Is there a minimum number of participants required?

No, we do not have a minimum participant requirement.

What compensation do participants receive, and what is it based on?

We offer a compensation rate list for participants, based on the test's duration and whether it is conducted online or in person. These rates are designed to provide fair compensation for the time and effort required from participants.

Can you recruit participants from the customer’s own user base?

Yes, we will sign a contract that ensures we have the right to access your customer base in compliance with GDPR and policies.

How do you handle "professional testers"?

Our Customer Success team actively ensures a diverse and balanced group of participants for our tests. We aim to avoid over-reliance on the same individuals and prioritize participants who provide valuable and relevant feedback, rather than solely seeking financial compensation. To prevent "professional testers" from dominating, we also enforce restrictions on how frequently participants can take part in tests.

Can I as a customer, keep the contact information of test participants after the test is completed?

No, under GDPR, clients are not permitted to retain participants' contact information. Our service ensures that you, as the client, do not need to handle participants' contact details—we take care of that for you!

Can you recruit people with disabilities?

Yes, we can! Contact our Customer Success team and submit a request, and we’ll get back to you as soon as possible.

We match you with the target audience that suits your needs and preferences.

Quick and precise recruitment of participants

Testing methods we can find participants for