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Optimize the digital shopping experience with reliable customer insights

With FeedbackFrog, you can meet the customer in different scenarios to understand the entire buying journey - from first glance to completed purchase.

Why do you need customer insights?

Valuable data

Valuable data

Base your decisions and analyses on valuable qualitative data. Adapt your service to the customer's shopping needs.

Optimize the mobile shopping experience.

Optimize the mobile shopping experience.

Optimize the shopping experience on all mobile devices.

Meet the customer

Meet the customer

Observe the customer in staged scenarios to understand the entire customer experience and buying journey.

Tackle challenges

Tackle challenges

Find bugs and problems with your service before going live.

What other e-commerce companies say about us

Why our customers choose us

Simple planning

Simple planning

In our customer portal, you can manage and monitor your project in one place for an efficient workflow.

Expertise in segmentation

Expertise in segmentation

We have many years of experience and training in segmentation and recruitment of specific target groups.

Safe collaboration

Safe collaboration

You have secure support in our Customer Success team with broad knowledge and experience of various projects and respondents.

GDPR-compliant

GDPR-compliant

We have data storage within the EU, which ensures a secure handling of personal data.

Examples of profiles you can reach - but are not limited to

  • Online retailer
    Online retailer
    • 18-55 years old
    • iPhone/Android
    • Mac/PC
  • Student
    Student
    • Studying at a college or university
    • Ordered groceries online
    • Using student discount
  • Pensioner
    Pensioner
    • Senior (65+)
    • Low technical knowledge
    • Laptop
  • Parent
    Parent
    • 25-45 years old
    • Children under 13 years old
    • Children with smartphones